Software Services

A secure, web-based portal for your customers

 

Businesses thrive from being in touch with customers and understanding their needs. We make this easier for you and your customers by providing a customer relationship management (CRM) package that is customised to suit your needs. Using this system you will be able to create a web-based portal that your customers can use to provide you with feedback as well as raise and follow up issues. They will have IDs they will use to log in securely for this purpose.

 

Your organisation’s capacity to develop a deeper relationship with customers by enhanced interaction will be vastly improved by this system. Besides that, your customers will get a better impression of your business. They will view you as more professional and sensitive to what matters to them and your sales will grow as a result.

 

A CRM tailored-made for you

 

While oodles of CRM systems are available today, selecting one that is just right for your organisation can be a challenge. And the truth is that none of these could work for you, bearing in mind the fact that every business is unique. The records you keep and how this information is utilised will differ from other businesses, even in the same sector.

 

A CRM designed to suit the operations of your business is one of the best ways of boosting its output and enhancing customer satisfaction. It expands your boundaries and makes you more responsive to a changing market.

 

A CRM that works seemlessly with your existing systems

 

Businesses have many other operations over and above managing relationships with customers. They of course have to produce or distribute goods or services of some kind. To support these core functions jobs like finance management and accounting have to be done.

 

All these offices have systems; systems that must be linked to the CRM and work harmoniously with it. A custom CRM makes the process of integration with accounting, finance and other systems simpler by automating it. The customised CRM we will provide you will be developed by an experienced team and will be able to work hand in hand with your other applications in a hassle-free way.

 

Testimonials

"It was a pleasure to work with A3 on our supply chain sustainability project. They proved to be a helpful and diligent partner and I was particularly impressed with how well they interpreted our complex requirements to give us an effective, user-friendly solution."

 

 

Tim Barker

Product Stewardship Manager